Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

Currently you can choose from the following express shipping options: UPS, FedEx, DHL, TNT, EMS, TOLL, e-EMS, ePacket, China Post Registered Air Mail, China Post Air Parcel, China Post Ordinary Small Packet Plus, HongKong Post Air Mail, HongKong Post Air Parcel, Singapore Post, Swiss Post, Sweden Post, Russian Air, Special Line-YW, DHL Global Mail and S.F. Express.

How Long Will it Take To Get My Package?

You can check shipping time on the product details page. In addition, delivery time varies depending on country and courier service. Generally, orders are delivered within 3 – 60 working days. However, an extension can be made if the buyer and supplier mutually agree on a new date.

How Do I Track My Order?

After your order has been shipped, a tracking number will appear. You can track your order on shipping company’s website with the tracking number provided. Note: It may take 48 to 72 hours for the tracking information to be updated by the shipping company and sometimes tracking numbers may change.

Do I Need An Account To Place Order?

Please register a free account on our website to place and manage your orders.

FAQ Second Version

What Shipping Methods Are Available?

Currently you can choose from the following express shipping options: UPS, FedEx, DHL, TNT, EMS, TOLL, e-EMS, ePacket, China Post Registered Air Mail, China Post Air Parcel, China Post Ordinary Small Packet Plus, HongKong Post Air Mail, HongKong Post Air Parcel, Singapore Post, Swiss Post, Sweden Post, Russian Air, Special Line-YW, DHL Global Mail and S.F. Express.

How Long Will it Take To Get My Package?

You can check shipping time on the product details page. In addition, delivery time varies depending on country and courier service. Generally, orders are delivered within 3 – 60 working days. However, an extension can be made if the buyer and supplier mutually agree on a new date.

How Do I Track My Order?

After your order has been shipped, a tracking number will appear. You can track your order on shipping company’s website with the tracking number provided. Note: It may take 48 to 72 hours for the tracking information to be updated by the shipping company and sometimes tracking numbers may change.

How Do I Place an Order?

Choose the product you want to buy and add it to shopping cart. If you are done shopping, go to checkout, where you can choose your preferred method of shipping and payment. If the payment is successful, you will get a confirmation and a tracking number.

How Should I to Contact if I Have Any Queries?

Please contact our customer support here: Contact Us

Do I Need an Account to Place an Order?

Please register a free account on our website to place and manage your orders.

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